Return & Refund Policy

At Arazalabllc, your satisfaction is our top priority. If you're not fully happy with your purchase, we offer a smooth and transparent return and refund process, as outlined below.

✅ Return Eligibility

You may request a return within 7 days of delivery, provided the following conditions are met:

  • The item is unused, in its original packaging, and in the same condition as received.

  • The return request is made within 7 days of receiving your order.

  • You provide valid proof of purchase (order number or receipt).

❌ Non-Returnable Items

We do not accept returns for:

  • Items that are used, damaged, or altered.

  • Items returned after 7 days of delivery.

  • Final sale, clearance, or promotional items.

  • Gift cards or free promotional giveaways.

🔁 Return Process

To initiate a return:

  1. Email us at 📧 arazalabllc@gmail.com with your order number and the reason for return.

  2. Our team will review your request and send detailed return instructions.

  3. Ship the item back to us.

    • Return shipping costs are the customer’s responsibility unless the item was damaged or incorrect upon arrival.

  4. Once we receive and inspect the item, your refund will be processed within 5–7 business days.

💸 Refunds

  • Refunds are issued to your original payment method only.

  • Depending on your bank or payment provider, it may take a few extra days to appear in your account.

  • We’ll notify you by email once the refund has been processed.

📦 Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us immediately at 📧 arazalabllc@gmail.com with:

  • Your order number

  • Clear photos of the item and any damage

We will provide a free replacement or a full refund, depending on the situation.

🛑 Late or Missing Refunds

Haven’t received your refund yet? Here’s what to do:

  1. Check your bank or credit card account.

  2. Contact your payment provider — sometimes processing times vary.

  3. If you’ve done both and still have issues, email us at 📧 arazalabllc@gmail.com.

📩 Need Help?

We're here to assist! For any questions about returns or refunds, please reach out:

📧 arazalabllc@gmail.com
📍 Arazalab LLC – United Arab Emirates & Saudi Arabia